This is carried out as per the schedule that is provided by the manufacturer. Depending on the Km's travelled will determine the service items needed. A Log book service schedule is provided by the manufacturer to keep your vehicle in top condition. The log book service schedule can be continued on if vehicle is purchased as a used car.

This is a normal requirement from the manufacturer to ensure the vehicle is kept to maximum life and must be carried out by a suitably qualified mechanic. Regular maintenance is recommended, also known as preventative maintenance. This will maintain any issue that may arise if the vehicle requires any warranty work. Not maintaining the requirements may void any warranty provided by the manufacturer.

Missing a scheduled service may void your warranty with a manufacturer. The manufacturer may refuse any claim on warranty due to the failure to keep up wit the recommended service. Total Automotive and 4WD recommend that you schedule your next service on collection of your car at this service.

We offer courtesy cars for day of work, but they must be booked at the time of booking your car in for service. There is no fee for this service. They are also available for repairs that take longer than a day, however where repairs are likely to take more than a single day courtesy cars cannot be provided unless by prior arrangement with management.

You will not void your new car warranty by bringing your vehicle to Total Automotive and 4WD for servicing. We are fully accredited by TACC and are authorised to perform scheduled services as per the manufacturer and will not void new car warranty. If a vehicle is recalled however you will need to return it to the dealership for repairs.

Manufacturers are not allowed to force you to take the vehicle back to them for servicing although they imply it keeps your vehicle warranty intact. Having your vehicle serviced by an independent workshop like Total Automotive and 4WD not only saves you money, but the whole process is more convenient without affecting your new car warranty at all. We have more information on this for you in our article. Please click here.

We recommend you check with the manufacturer to see if a replacement book can be obtained. We ca still service your car without the log book, but a log book is a handy record of your service history if you decide to sell the car.

On collection of your vehicle you will receive a hard copy of work undertaken and a list of items that may require replacement at a later date or may be needed when next service is undertaken. We can supply digital reports on request.

Any items that may be required will be reported on the day if urgent or supplied with recommendations to be carried out prior to or on next service.

All service times vary, dependent on the current Km's and may range from 2 hours to 8 hours depending on the current service interval. We ask that you discuss with us on booking your vehicle in for service.

This varies from vehicle type, make, size and requirements needed. We ask that this be discussed upon booking so we can provide an estimate.

Total Automotive and 4WD offer full Eftpos, Amex, Direct Transfer and Zip Pay. For the bigger jobs we are Coogans Preferred supplier for convenience

We open at 7.30am Monday to Thursday. *We are closed Fridays & Weekends*

If you require to discuss items prior to bringing car in we request arrival on or after 7:30am. We also offer early drop off with secure keydrop.

We are able to set you up for emailed service reminders every 6 or 12 months.

Yes we have allocated space and secure drop box. Premises has 24hr video camera surveillance

Yes - If early drop off we will advise where this is located.

Yes - Please discuss this with us upon booking

We can offer this service - Please discuss with us upon booking so we know distance from workshop so we can advise if we can offer this.

Please discuss with us upon booking so we know distance from workshop. If distance is too far we may be able to offer a courtesy car.

We ask that you contact us to express your concerns.

Yes - Total Automotive and 4WD offer this service.

Yes, Total Automotive and 4WD can check if your service is due and contact you to see if you would like us to undertake service while repairs are being undertaken.

We have Online Booking, you can call us, send us a message on social media or scan your service sticker (if current) and this will take you to our online booking portal.

Total Automotive and 4WD always suggest 6 months or every 10,000km.

Total Automotive and 4WD recommend to have a service on a regular basis, this may be every 12 months depending on Km's travelled.

Total Automotive and 4WD report any findings while undertaking your service and advise on items we can complete on the day with your approval.

Total Automotive and 4WD provide a complimentary wash with every service.

Yes and have manufacturers warranty. If you prefer genuine parts this can be accommodated, please discuss upon booking in your vehicle

Visual Inspection and Safe-T-Stop testing is carried out with every service. Printed Safe-T-Stop report is provided